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To find Hispanic workers, Idaho companies seek community ties

As one of the nation’s largest financial services institutions, Wells Fargo relies on its customer service as a means of staying ahead of the competition. But one of its most basic customer service needs – Spanish-speaking employees – is proving frustratingly elusive. “We’re always looking for Spanish-speaking team members, and we have a difficult time,” said ...

About Anne Wallace Allen

Anne Wallace Allen is the editor of the Idaho Business Review.