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Commentary: Instant messaging promises to link us all (access required)

Snail mail, telephone, faxes, voicemail, email! Do we need yet another way to communicate? Apparently so, for in just the way that email revolutionized communication in the last decade, Instant Messaging is now poised to do it again. Known simply by its initials, IM originally evolved out of computer-based chat rooms and bulletin boards. It ...

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