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Emotions at work – they're going to happen (access required)

It's a few years into the 21st century, and despite predictions by science fiction writers, most workers aren't facing the threat of being replaced by robots.So there's no reason we should behave like robots at work. Nonetheless, some people think they need to be robot-like and unemotional at work.That's an unrealistic expectation, said Heidi Reeder, ...

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