PacificSource Health Plans has announced that Lisa Brown has been promoted to the role of client service representative for the organization’s group commercial business. In this role she will build relationships within the broker community and service PacificSource’s group clients. She joined PacificSource as a sales and service coordinator in 2015 and brings more than 25 years of insurance industry experience to her new role. Prior to joining PacificSource, she worked for Blue Cross of Idaho as a certified Medicare broker, and before that served as a benefits account manager at McCumber Insurance Service. She currently is the President-Elect of the Treasure Valley Association of Health Underwriters.