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Author Archives: Ed Poll

How to prioritize

A frequent refrain from harried lawyers is, “I’m so overwhelmed that I just don’t have time to take care of myself.” Do you feel the same way? If so, do you think you are providing your clients with the best ...

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Ageism not the remedy to attorney overpopulation

It has become a maxim that there are too many lawyers and that there is ongoing softness in demand for legal services. (Parenthetically, I disagree; there is, in fact, a dislocation between the supply and the demand for specific legal ...

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Simple antidote to ‘seat of the pants’ management

Documenting policies and procedures is a practical tool to help any law firm, even a small or virtual one, to assess its operation against objective standards. Law firms are businesses, and every business should have a rationale for its actions. ...

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A door opens for nonlawyer fee-sharing

Many law firms, both large and small, use contract lawyers to provide legal counsel at reduced cost. Thanks in large part to emerging technology, contract attorneys can contribute to work and efficiency if used correctly as a transparent resource, offering ...

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Falling behind tech curve may constitute malpractice

Today, the world of the law is more than ever the world of the computer. Laptops, smartphones and tablets have all but replaced the briefcase as lawyers’ constant companions. But having technology tools available is not the same thing as ...

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Find your motivation for change – before you get stuck in place

As the legal profession continues to contend with everything from layoffs to fee pressures, we have reached a point where upheaval is the new normal. The whole world as we know it has changed and continues to change. Adapting to ...

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Lawyers, know when to say ‘no’ to potential clients

For too many lawyers, the idea of marketing is daunting because there are so many potential clients, so little time to reach them, and so many options for pursuing them. Such lawyers may try to do too much: attend frequent ...

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Small firms and the small-business challenge

It has become conventional wisdom in this country that small businesses are the real engine of economic growth and job creation. The typical examples are the tech startup that becomes a global giant or the small service provider that ultimately ...

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A collection policy to avoid write-downs

A firm’s realization rate is fundamental to “The Business of Law.” Realization is simply the percentage of what is billed that is actually collected, and in today’s economy low realization remains the biggest financial problem for most lawyers. A 95 ...

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Would your firm pass a data security audit?

Lawyers are bound by Rule of Professional Conduct 1.15, which requires that client files be “appropriately safeguarded;” failure to comply is a failure in the overall duty to act competently and in the best interests of a client.

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