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Counterpoint

Of veterinarians, lawyers and social media

Recent news reports told of a “virtual veterinarian” in Texas who moved his practice online and communicated to distressed pet owners by email and telephone. He generally charged a flat fee and recommended treatment options. The Texas State Board of ...

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Is your company ready for brand journalism?

(Part one of a two-part series) Back in the old days, like five years ago, companies used to be able to get sales, leads and inbound calls by courting the media, running ads and doing traditional marketing (direct mail, email ...

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Small business owners support Senate immigration proposal

I think it would be fair to say that our nation’s economy is in desperate need of an overhaul. We need change that will promote job growth through cutting edge thinking and modernism – a change that would come from ...

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When solid business plans go awry

What kind of disputes can lead to litigation? The most common are disagreements between business owners, employee claims of unfair treatment or harassment, customer lawsuits claiming product liability or injury at the place of business, disagreements about intellectual property rights, ...

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Speaking up for success

Why be a good communicator? If you’re not a natural-born orator and you’re not in the entertainment industry, why are public speaking skills so important? I’m not just talking about standing up and delivering a planned presentation. I mean being ...

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The law practice and the law office

While some aspects of legal practice have migrated to the Internet, whether through telecommuting or a true virtual practice, a physical office where trial conferences are held and strategy developed remains the best environment for the lawyer-client relationship in small ...

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Quality clients make for a quality practice

If you, like many of your colleagues, have stocked your practice with clients who aren’t a good fit, you’ll spend much of your career feeling frustrated, unappreciated and resentful – and never realizing your full income potential. Our research with many ...

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In business, counter rudeness with reason

Jerks: Everyone’s encountered a few in their lives. In the courtroom or out, they can make you forget all those manners you learned growing up, triggering reactions you might later regret. The problem is sufficiently widespread that the American Board ...

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Beware of English-only rules

The federal Equal Employment Opportunity Commission announced last year that Delano Regional Medical Center, an acute-care hospital in California’s San Joaquin Valley, agreed to pay $975,000 to settle a class action national origin discrimination lawsuit brought on behalf of a ...

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