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Be prepared for warfare aimed at your PCs

“I don’t appreciate your scare tactics,” the caller said. She was complaining about a marketing letter we had sent her. But it wasn’t about scare tactics; it was about reality. In the letter, I had described the very reasonable scenario ...

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You may lose money by skimping on training

If you shortchange new employee training, you’re throwing away a lot of money. I’m talking thousands of dollars – possibly tens of thousands – slipping away unnoticed. The mistake comes when managers think they’re saving money and time by providing ...

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Dad being late to your ball game didn’t cause the cash flow problem

Imagine you are in the boardroom of someone else’s business. The father, sitting at the head of the table, is the founder, CEO and all-around taskmaster. The son, sitting next to him, is the chief financial officer, operations director and ...

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Letting go of the business? Any advantage to letting up?

“It took me long time to understand the difference between ownership of a company and management of a company. Since Dad was the owner and manager I had always thought the two were synonymous.” This is a quote from the ...

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Young managers must compensate for less experience

A recent online poll asked readers whether people over 40 make better bosses. The results showed that more than 80 percent of respondents answered “yes.” I tend to agree (with caveats, of course), but I thought I’d ask around and ...

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Measuring communication effectiveness within an organization

It’s often tough for communicators to demonstrate their value to an organization because a lot of us do not understand how to measure the effectiveness of our work and, ironically, communicate it to the top brass. For example, proving cause ...

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How can we be even more efficient?

by Karen Natzel The construction industry is a model of toughness, efficiency and creative problem-solving. I’ve always thought the completion of a construction project on time, on budget and within quality and safety parameters was nothing short of a miracle. ...

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Best-selling author offers perspective on business today

The next 20 years will look nothing like the last 20 years. So says Gary Harpst, best-selling author and CEO of Six Disciplines, a strategy execution coaching company. Being a fan of Harpst’s work, I recently contacted him and asked ...

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Thinking about a custom cloud solution? Ask a lot of questions

We have all heard of cloud computing and it seems to be a perfect fit for business owners trying to squeeze more from shrinking budgets.  The question remains:  Will it really help every business as the marketing claims, or will ...

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Foothills footsoldiers repair fire damage to hillside and to morale

The end of this month will mark the one year anniversary of the day I thought we would lose our home.  You may not remember but I won’t forget the fire that whipped through the foothills above Eagle last July, ...

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