fbpx

Saltzer plans its future

Saltzer Medical Group has had to retrench after a lawsuit stopped a planned merger with St. Luke’s Health System. Photo by Laura Clements.

A year after the completion of antitrust lawsuit that forced it to unwind its planned merger with St. Luke’s Health System, Saltzer Medical Group is planning for its future as an independent organization.

The Nampa-based company says it is now the largest independent multispecialty physicians group in Idaho, with 40 doctors. It plans to increase that to 100 in the next five to ten years, including adding surgical subspecialists. The organization, now with six locations, is focusing on expansion in Canyon and Western Ada counties, and could add a third Quick Care clinic in Meridian.

photo of dr. john kaiser
Dr. John Kaiser

“That’s where the growth is,” said John Kaiser, president of the company, of Canyon County and west. Saltzer has clinics between Boise and Caldwell. “It’s helpful to be in a growing community.”

After the lawsuit (see box), it took Saltzer a year and a half to unwind it. In May 2017, the company entered into a long-term managed services agreement with Change Healthcare, based in Nashville, Tennessee. Change Healthcare assumed responsibility for all of Saltzer’s non-clinical operations, such as clinical and administrative staff management, finance, accounting, real estate, human resources, and technology hosting and support.

Once that was accomplished, it was time to look at the doctors, some of whom the organization had lost during the transition. By the time the lawsuit was over, it was down to 30 doctors. “We decided to look at how we might add specialists and primary care doctors to our group,” Kaiser said. “We started reaching out to doctors in the community as an alternative from the two major hospital systems.”

Since then, Saltzer has added three specialty areas – ear, nose, and throat, general surgery, and a partnership with a dermatologist – and is looking to expand its subspecialties beyond that, Kaiser said.

The organization is also working to expand its Quick Care facilities – drop-ins for non-emergency but unscheduled care, similar to the urgent care centers run by its two large competitors in the Boise-area market, the St. Luke’s and Saint Alphonsus health systems. Saltzer has two Quick Care locations in Nampa, one at the original Saltzer location near 12th Ave. and one next to the St. Luke’s facility near Nampa Costco.  The company is also considering opening another one in Meridian by the I-84 interchange on Eagle Road.

Unlike quick care providers such as Primary Health Medical Group, Saltzer sees its quick care locations primarily as an adjunct for its own patients, because the facilities have their medical records and can get the patients back with their primary care doctors faster than through an emergency room visit, Kaiser said. “There’s a significant cost savings to patients and to payers,” he said.

While St. Luke’s and Saint Alphonsus occupy a major role in Idaho healthcare, there is still room for providers such as Saltzer and Primary Health Medical Group, based in Garden City, the smaller providers say. The demand for fast, efficient care is increasing, said David Peterman, CEO of Primary Health, which said it had nearly 400,000 patient visits last year.

“We have two clinics opening in 2019,” Peterman said. “We will continue to expand to make sure the community has accessible primary care services.”

Clinics such as Saltzer and Primary Health, which are not aligned with a hospital system, are more flexible in responding to changes, Kaiser said. For the doctors, the smaller organization means they have more say in how the group is run and how they run their practice in a private group setting, he said. At the same time, being aligned with an organization such as Saltzer lets doctors take advantage of the administrative support Change Healthcare provides. “Because of what we set up with Change Healthcare, we can provide economies of scale by billing and collections expertise that you’re probably not going to be able to get on your own as a private doctor,” he said.

Background on the Saltzer-St. Luke’s lawsuit

Founded in 1961, Saltzer started looking in 2009 at its plans for the future, said John Kaiser, president of the company. “It was a general move throughout the county, aligning with hospital systems,” he said. “We decided to figure what might work for us.”

The company, based in Nampa, decided to align with St. Luke’s Health System. But that led to an antitrust lawsuit by Saint Alphonsus Regional Medical Center, Treasure Valley Hospital, the Federal Trade Commission (FTC), and Idaho Attorney General Lawrence Wasden in 2012, seeking to halt the acquisition.

U.S. District Judge B. Lynn Winmill ruled in January 2014 that the buyout needed to be unwound because it was likely the deal would raise health care costs by giving the hospital a dominant market position. Saltzer and St. Luke’s then appealed the decision to the Ninth Circuit Court, which upheld the lower court ruling in February 2015.

In June 2015, Wasden’s office and the FTC filed a motion claiming St. Luke’s was divesting only a fraction of Saltzer and not completely complying with Winmill’s judgment. In July 2015, Winmill ordered St. Luke’s to disclose its separation plan from Saltzer.

Primary Health’s second Caldwell clinic launches at College Marketplace

Primary Health Medical Group will open its second Caldwell clinic at 21st Avenue and Chicago Street. Photo courtesy of Primary Health Medical Group.

Boise-based Primary Health Medical Group will begin construction on its second Caldwell clinic in mid-July as the first announced tenant for the new College Marketplace retail center.

The structure will be the 21st Treasure Valley combination primary care/urgent care clinic for Primary Health, which has opened five clinics in the past two years at Ten Mile (2018), Garrity (2018), Meridian (2016), Chinden & Linder (2016) and Garden City (2016).

Primary Health opened its first Caldwell clinic in 2012.

The second Caldwell clinic will follow the standard model Primary Health has established in the past couple years. It will be about 6,500 square feet with 11 exam rooms, an X-ray suite, trauma room, lab and procedure room, according to a news release.

“Our existing Caldwell clinic has been very busy, and the community is supportive of our plans to open a new clinic so we can care for even more patients in the Caldwell area,” Primary Health CEO David Peterman said in a release.

The Caldwell clinic will be developed by Boise-based Rocky Mountain Companies, which has developed 15 clinics for Primary Health and is also the developer of the 21-acre College Marketplace. Rudeen Architects of Boise is the architect and CM Company of Boise is the general contractor.

College Marketplace has six commercial pads on 7 acres. Primary Health claimed the first pad with two more announcements expected in the next month, said Ben Zamzow, chief operating officer at Rocky Mountain.

“We are in discussions with a fast-food outlet and expect an announcement later in June and we are in talks with another retailer for the corner of 21st and Chicago,” Zamzow said. “Our goal is to time the fast-food and Primary Heath at the same time, maybe even the same contractor.”

Rocky Mountain started with 21 acres at College Marketplace. It is the first retail development for that section of 21st Avenue, even though it sits between freeway ramps and the Blaine/Cleveland couplet and now is a half-mile straight shot to the College of Idaho’s new convex glass library.

Rocky Mountain sold the 8.13 acres to Grace Assisted Living, which is now building an 87-unit home behind the pads, and Rocky Mountain still owns 5.89 industrial acres remain behind Grace.

Primary Health opens at Ten Mile Creek in Meridian

Primary Health Medical Group opened its 19th clinic at Ten Mile and Franklin roads. Photo courtesy of Primary Health Medical Group.
Primary Health Medical Group opened its 19th clinic at Ten Mile and Franklin roads. Photo courtesy of Primary Health Medical Group.

Primary Health Medical Group opened its 19th clinic April 2 at the new Ten Mile Creek retail-and-residential development at Ten Mile and Franklin roads in Meridian.

Primary Health’s fifth clinic in Meridian offers 11 exam rooms, an X-ray suite, trauma room, lab and procedure room. The Ten Mile clinic is the third Primary Health clinic to offer online reservations for urgent care, which the provider launched in February at its downtown Boise and Garden City clinics, CEO David Peterman said.

Primary Health, headquartered in Meridian, is an early tenant in the expansive Ten Mile Creek and Ten Mile Crossing collaborative development that has been under construction since 2016 by Gardner Company and Brighton Corp.  Ten Mile Crossing/Creek is the first major development at the Ten Mile Road and Interstate 84 interchange.

“We’ve enjoyed growing with Meridian over the past 23 years and are proud to be part of the Ten Mile Creek development,” Peterman said.

Primary Health is in the 100-acre retail-and-residential Ten Mile Creek development, which will include a 240-unit apartment complex. Ten Mile Creek is adjacent to Ten Mile Crossing, a 75-acre office park that so far is the new home for Paylocity and AmeriBen.

Primary Health will add a pediatric urgent care clinic

Primary Health Medical Group will open its first pediatric urgent care clinic in Meridian. Image courtesy of Primary Health Medical Group.
Primary Health Medical Group will open its first pediatric urgent care clinic in Meridian. Image courtesy of Primary Health Medical Group.

With 17 urgent care/family care clinics in the Treasure Valley, Primary Health Medical Group is now building its first pediatric urgent care clinic.

The 18,500-square-foot clinic at Franklin and Eagle roads in Meridian will be nearly triple the size of any other Primary Health facility. Primary Health will have a pediatric clinic and traditional clinic at the same site with each filling half the building, CEO David Peterman said.

“It is pediatric care without an appointment,” Peterman said about the urgent care concept. “There is nothing like that existing in all of Idaho.”

Primary Health does have a pediatric clinic on Emerald but it is appointment-only. The medical staff from Emerald will move to the new pediatric urgent care clinic, which will add blood drawing and lab services. Like other Primary Health clinics, it will offer walk-up urgent care and appointments.

Primary Health treats children at all of its urgent care clinics, but Peterman said some parents would rather have a pediatrician involved in their children’s urgent care. Some 52,000 of Primary Health’s 251,000 urgent care patients last year were children under 18.

“To accommodate the needs of the valley, we have to offer both,” he said. “We’re not saying pediatric care is better than normal urgent care. We’re giving you the option of what is best for your family and child.”

The pediatric side will have four pediatricians and a pediatric nurse practitioner or physician assistant.

The company intends to break ground in May or June and open in the first quarter of 2019. Rudeen Architects of Boise is the architect and Rocky Mountain Companies is the developer and owner of the building.

Primary Health Medical Group builds clinic model over and over

Primary Health Medical Group in the past year or so has come up with a model clinic design that is repeated for new clinics. Image courtesy of Primary Health Medical Group.
Primary Health Medical Group in the past year or so has come up with a model clinic design that is repeated for new clinics. Image courtesy of Primary Health Medical Group.

Boise-based Primary Health Medical Group has come full circle in its first decade of expansion with the early December opening of a new Meridian clinic at Meridian Road and Cherry Lane.

Primary Health’s 23-year-old Meridian clinic, midblock and inconspicuous, was Primary Health’s original clinic and still its busiest. But it no longer fit Primary Health’s easy customer access model.

“I drove by a million times and I had no idea it was here before I worked here,” spokeswoman Chryssa Rich said.

Since the first Meridian clinic was established in 1993 at 1130 E. Fairview about a mile east of the new clinic, Primary Health has grown to 17 clinics in Boise, Meridian, Nampa, Garden City, Eagle and Caldwell with two more in the works for Ten Mile Road at Franklin Road near Interstate 84 and in Nampa on Garrity Boulevard at 39th Street.

Construction on the Ten Mile/Franklin clinic will start sometime this year, and construction on the Garrity/39th Street clinic is expected to start in March with an opening set for October, Rich said.

Constant population growth creates continual demand for Primary Health, Rich said. The company just completed the first phase of expanding its Broadway clinic, where it’s moving its family practice upstairs and filling the downstairs with urgent care, filling the two-story, 9,863-square-foot building. The expansion will be complete at the end of April and will double the number of exam rooms from eight to 17.

After opening clinics in existing spaces in the early years, Primary Health in the past year has matured with a standard design, free standing, ideally on corner lots. This design was used for the new clinics in Garden City (opened in May), at Chinden/Linder (February) and at Meridian/Cherry (December). Primary Health has built the latest 12 clinics in partnership with Boise-based Rocky Mountain Companies, which develops and owns the buildings.

“The biggest difference (with the newer clinics) is location,” Rich said. “We love corners a lot.”

Primary Health has honed clinic design to a roughly 6,300-square-foot structure with six urgent care rooms, six family care rooms, two procedure rooms and an X-ray suite with capacity for two or three family physicians at each location. The same design will be repeated at Ten Mile and Garrity.

Primary Health has adapted retail strategies with easy access locations, walk-in service and a focus on customer service with an objective to have patients go to urgent care rather than a hospital emergency room for nonlife-threatening ailments. The average cost of an urgent care visit is $150 while an average ER visit costs $1,354, according to the Urgent Care Association of America in Naperville, Ill.

“We want to make it easy for the patient to come in and say, ‘I want to get this checked out’ rather than wait,” Rich said.

St. Luke’s and Saint Alphonsus health systems, the Treasure Valley’s largest hospital operations, have sought to offer the same convenience and lower-cost services. They entered the urgent care field early in the 21st century as more and more in-patient hospital care transitioned into out-patient care.

Saint Alphonsus Health System, in addition to its five hospitals, also has 12 urgent care centers in the Treasure Valley; the first opened in 1999.

“In the past, before urgent care, you went to the hospital for every condition,” said Josh Schlaich, the hospital’s spokesman. “But the hospital is not necessarily the most cost-effective for the patient.”

St. Luke’s has six urgent care clinics with two in Boise, and one each in Fruitland, Baker City, Twin Falls and its first one in Eagle that opened in 2008. They’re a bridge between traditional primary care offices and hospital emergency rooms, said Kathy Moore, St. Luke’s west region president and CEO.

Urgent care clinics have flourished in the 21st century, increasing in number by 22 percent just since 2014 nationwide to about 7,357, said Sean McNeeley, an Urgent Care Association of America board member. He said the urgent care concept emerged in the 1970s with clinics starting to appear in the 1980s.

“They are essential to keep up with the daily healthcare needs of patients, serving as a vital link between the emergency room and the primary care physician in the continuum of care,” McNeeley said.

Urgent care as an industry brings with it constant innovation. Primary Health was an early adapter of electronic health records in 2007.

Primary Health will remain Treasure Valley-centric.

“People have asked us a lot to go to eastern Oregon and eastern Idaho,” Rich said. “There are still health needs to be met in the Treasure Valley rather than go to some other city. There is definitely no saturation point at this time.”

Primary Health will replace its original Meridian clinic

Primary Health's new clinic at Meridian and Cherry will reflect the historic nature of the Old Town district. Image courtesy of Primary Health Medical Group.
Primary Health’s new clinic at Meridian and Cherry will reflect the historic nature of the Old Town district. Image courtesy of Primary Health Medical Group.

Primary Health Medical Group plans the replace the local family care/urgent care chain’s first clinic with a new Meridian clinic at Meridian Road and Cherry Lane, the company announced.

Primary Health has expanded to 17 clinics since opening its first clinic at 1130 E. Fairview Ave. in Meridian in 1993. The new clinic will be about three-quarter of a mile due west of the existing clinic.

“The Meridian clinic is our oldest and most established practice,” company President David Peterman said in a news release. “We’ve been in the building for 23 years, and not surprisingly, we’ve outgrown it.”

The new Meridian clinic will have 6,310 square feet, the same as the Primary Health clinic that opened Feb. 29 at Chinden Boulevard and Linder Road in Meridian.

Boise-based Rocky Mountain Companies is the developer, as it’s been for several Primary Health clinics. CM Company is the contractor and Rudeen Architects designed the clinic. Construction will start in May with the new clinic expected to open in late 2016.

The new clinic will have 11 exam rooms, an x-ray suite, a trauma room, and a lab and procedure room.

This Meridian clinic will have a somewhat different look from other Primary Health clinics to meet the zoning requirements for Meridian’s Old Town district.

 

Primary Health opens clinic on Chinden in Meridian

Primary Health opened its 17th clinic Feb. 29 at Chinden Boulevard and Linder Road in Meridian. Photo courtesy of Primary Health Medical Group.
Primary Health opened its 17th clinic Feb. 29 at Chinden Boulevard and Linder Road in Meridian. Photo courtesy of Primary Health Medical Group.

Boised-based Primary Health Medical Group opened its 16th Treasure Valley family care and urgent care facility Feb. 29 at 1900 W. Chinden Blvd. in Meridian.

A 17th Primary Health is expected to open in late May or early June in Garden City, also on Chinden. Primary Health most recently opened a clinic in October at Overland Road and Orchard Street.

The Meridian facility has 11 exam rooms, an x-ray suite, trauma room, lab and procedure room. Family physicians George Thomas and Kristyn Schelhaas are the family doctors in Meridian.

As is standard with Primary Health centers, the clinic also offers urgent care services from 8 a.m. to 8 p.m. seven days a week.

The Meridian clinic filled a gap for Primary Health, which had no presence near the Chinden corridor in west Ada County.

Primary Health Medical Group has 72 health care providers who see more than 300,000 patients a year at all the clinics.