customer service AI

FILE PHOTO: OpenAI CEO Sam Altman speaks to media following a Q&A at the OpenAI data center in Abilene, Texas, U.S., September 23, 2025. REUTERS/Shelby Tauber/Pool/File Photo
Dec 16, 2025

Business leaders agree AI is the future. They just wish it worked right now

Businesses rushed to adopt generative AI, but surveys show few see profits. From chatbots to call centers, firms are rethinking how fast AI can deliver value.


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