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Former Portland Mayor: Find regional solutions to growth issues

Boise is a beautiful city, a great place to relax and enjoy a wonderful combination of God’s handwork and our own. It’s understandable that people, even leaders, might be inclined to relax, enjoy the blessings of this good place and ...

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Now is the time to take care of Idaho’s veteran teachers

Idaho’s most experienced and valuable educators have been ignored under the Career Ladder salary allocation framework for too long. It is imperative we expand on the recent investments in public education beyond early career educators to ensure we are able ...

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Focus on key employees — their first priority is the company

There is a clear difference between good employees and key employees. Good employees, as good as they may be, are replaceable. Key employees, on the other hand, are much more difficult to replace. Good employees are satisfied with just a ...

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Don’t separate the user experience from the customer experience

As a business leader, you know the customer experience (CX) is incredibly important to your business. According to a 2017 Gartner survey, the majority of marketers say they are already competing “mainly on the basis of CX.” Most people understand ...

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Counterintuitive: what businesses can do to encourage complaints

The U.S. Equal Employment Opportunity Commission received 7,609 sexual harassment charges in 2018, which represents a 13.6 percent increase from 2017. In the wake of the #MeToo movement, this is perhaps unsurprising. As a default position, many companies believe that ...

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How to get employee recognition right, and why it matters

How you thank your employees for their hard work matters. Remember back to elementary school, when it was a big deal to get a good grade on a paper followed by that coveted smiley face from your teacher? People don’t ...

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Legal Loop: Lawyers and technology competency: Louisiana weighs in

In 2019, lawyers have a duty to stay on top of changes in technology. This requirement first appeared in 2012 when the ABA amended the comments to Model Rule 1.1 to indicate that technology competence is a requirement for lawyers. ...

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Why now is the time for millennials, Gen Xers to buy a small business

When it comes to growing the economy, we often focus on job growth through starting a new business. However, there is also a lot to be said about job retention and growth through transitioning current businesses to the next generation. ...

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